Returns & Exchanges
At Carcajou Tactical, we stand behind the durability and performance of our gear, offering a 30-day window for returns or exchanges on items in original condition. We ensure a streamlined process so you can get back to the field with the right equipment.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the tactical apparel in its original packaging, ensuring all tags are attached and the item is free from wear or field damage.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our team inspects the gear for quality compliance, we will process your refund or ship your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing