Frequently Asked Questions
Everything you need to know about our premium tactical gear and apparel.
What materials are used in Carcajou Tactical apparel?
We use industry-leading materials including Mil-Spec Cordura, genuine Multicam fabrics, and high-tenacity nylon threads to ensure our gear withstands the most demanding environments.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international delivery times vary based on the destination and customs processing.
Do you offer a warranty on your products?
Yes, we stand by our craftsmanship. All Carcajou Tactical products come with a limited lifetime warranty against manufacturing defects in materials and workmanship.
What is your return policy?
We offer a 30-day return policy for items in original, unworn condition with tags attached. Please note that certain custom-made or clearance items may be final sale.
Can I request a custom gear modification?
We occasionally take on custom projects depending on our current production volume. Please contact our support team with your specific requirements for a quote and timeline.
How should I clean and maintain my tactical gear?
To preserve the integrity of the fabrics and NIR coatings, we recommend hand washing with mild detergent in cold water and air drying. Avoid bleach and high-heat dryers.